Windows 8.1 black screen problem

I need to get a new stove for my sim-self's family but I recently updated to Windows 8.1 but now I can't buy anyhing without my screen blacking out and I can't even re-size the game screen now since I have tried too but now the options are hidden after I tried to re-size the game twice so before I can even get into the game it goes black on me. So now the only way I can get out of it is to shut down my entire computer

Am on Windows 7 Laptop but i read up on your problem and its something to do with the game having trouble connecting to your Origin account. If you uninstall both Sims 4 and Origin re install them and that will but the screen back to size i will keep looking to see if i get any more info and post it here for you.

I don't think its an origin problem. This was happening at one point before updating Windows 8.1. I don't want to re-install the entire game or orgin..I 'm have to much stuff in my game.

Found this for you don't know if you sorted your problem this list tells you what to do:
It is usually caused by an AMD display adapter driver. Once you delete that driver, it will probably be ok. Here are the complete instructions from Lenovo:



1. At the black screen, press and hold the power button until the system powers off. This typically takes 5-8 seconds.

2. With the system still powered off, press and hold the Shift and F8 keys.

3. While still holding Shift and F8, press and release the Power button. Continue to hold Shift and F8.

4. The Lenovo logo should appear on the screen followed by Please Wait. Release Shift and F8 at this time.

5. The Recovery screen should appear. If only a blank screen appears and not the Recovery screen, retry steps 1-5.

6. From the Recovery screen, click on See advanced repair options.

7. Click on Troubleshoot.

8. Click on Advanced Options.

9. Click on Startup Settings.

10. Click on Restart.

11. The PC will now reboot to the Startup Settings screen.

12. Press 4 to Enable Safe Mode as prompted.

13. The PC will now boot to Safe Mode.

14. Enter your user name and password as prompted to log into Safe Mode.

15. Open the Start screen.

16. Type “devmgmt.msc” and press Enter to start Device Manager.

17. Double-click on Display Adapters to expand the Display Adapters category.

18. Right-click on the specific AMD Radeon HD device and choose Uninstall from the menu.

19. At the Confirm Device Uninstal prompt, check the box Delete the driver software for this device and then click on OK.

20, Restart the PC.

21. The PC will now boot to Windows normally.

22. Enter your user name and password as prompted to log into your PC.

23. Make sure your internet connection is working and then run Windows Update. Choose to install all available updates.

24. The PC should now be functioning normally.

I know I don't have a ADAM display. I have a Geforce one. I just did the first option and it doesn't work.

I need help. I don't like it I can't play the sims and buy stuff in build/buy mode without the game going black on me. I did check with EA chat but all they did after I posted the dixag is closed the issue and made it seem like it was resolved and its not and I don't have a fuill-screen enable option and when i check the notepad option the fullscreen is =0

I have a way to uninstall your game without losing data.

1. Go into your 'My Documents' folder.
2. Go into Electronic Arts.
3. Go into The Sims 4.
4. Go into mods.
5. Select all your custom content and copy it.
6. Go into desktop and create a new folder called 'Mods' or 'CC'.
7. Uninstall your game.
8. Reinstall it and go into your new folder on the desktop and select everything on it.
9. Go to your new mods folder and paste everything in there.

Spoiler

To get back your saves do the same thing but with your saves folder.

Hope I helped!

not to be rude but I don't have any mods.